How can we help?
Have a question, bug report, or feedback? Email us and we'll get back to you as soon as we can.
support@fe2.nivis.caFrequently asked questions
How do I delete my account?
Go to Profile › Settings › Danger Zone and select Delete Account. This permanently erases your workouts, personal records, history, and profile from our systems. This action cannot be undone.
How do I disconnect Apple Health?
Go to iOS Settings › Privacy & Security › Health › Fe2 and turn off the data types you no longer want to share. You can also manage sync behavior from within Fe2 under Settings.
How do I cancel my AI Coach subscription?
Subscriptions are managed through your Apple ID. Go to iOS Settings › [Your Name] › Subscriptions, select Fe2, and choose Cancel Subscription.
I found a bug or the app crashed. What should I do?
Email us at support@fe2.nivis.ca with a description of what happened and, if possible, the steps to reproduce it. Screenshots help a lot.
How do I report a user or a piece of content?
Use the report option available on posts, comments, and profiles within the app. Our team reviews all reports.
For details on how we handle your data, see our Privacy Policy and Terms of Service.